To prevent injuries and incidents by directly observing a team member’s actions and providing 1-to-1 feedback for improvement.

5 – 10 minutes, maximum

No, behavior observations are designed to facilitate 1-to-1 conversations at the end of the observation period. The process works best when only one person is observed at a time.

Behavior-based safety programs are intended to find (and correct) those behaviors that may contribute to injuries and incidents in the future. The observation process should be thought of as an opportunity to ‘Be Better’ – not as a means for corrective action. We do not disclose the identity of the person being observed because it helps maintain the observation in a learning/teaching environment. No corrective actions should ever result from a behavior observation.

Anyone who can accurately identify when an unsafe behavior is occurring. Persons with expertise and knowledge of the task(s) being performed are preferred, but are not required. At first, this means that supervisors/trainers should be observers. As other persons gain comfort and familiarity with the process, peer-to-peer observations are highly encouraged – persons are more likely to change their behavior when a coworker talks to them.